Résumé

Mark Bennett

Key skills:

  • Applying usability and IA approaches driven by familiarity and consistency to create logical, accessible interfaces.
  • Communicating concepts and ideas to non-technical and technical colleagues using familiar examples and analogies.
  • Knowledge of usability, IA, project management, design and business.

Work history:

Digital project manager - CWDC 2009 to present

  • Working to improve site architecture using a combination of content auditing, heuristic evaluation and user research to reflect user expectations.
  • Designing interfaces and interactions within the constraints of a bespoke CMS; most recently delivering a £20k budget project for £600.
  • Training staff across and outside of the organisation.
  • Working with staff to develop logical information labels to improve findability of information across the website.

Project assistant - CWDC 2007 to 2009

  • Facilitating user testing sessions using Axure prototypes.
  • Designing and managing the implementation of various user interfaces.
  • Interpreting the needs of project teams both within and outside of the company to produce technical specifications.
  • Providing technical support to external project stakeholders.

Accounts administrator - NAO 2006 to 2007

  • Documenting ORACLE PARIS accounts system and processes for future employees.
  • Invoice and expense processing.

Data verification - Hercules Marketing 2004 to 2006 (whilst at and after uni)

  • Working with database design team to improve data capture form usability / workflow.
  • Leading data capture team.

Floor management - Fratelli Restaurant 2002 to 2004

  • Managing and training front of house team.

Repair technician / on site maintenance - The PC Centre 1999 to 2001

  • Hardware / software repairs and installation.
  • Attending site call outs.

Technology

HTML, CSS, basic Javascript, Photoshop, Illustrator, Axure, Visio and MS Office, MS Project, Joomla!, Drupal, InDesign

PC and Mac platforms

Education and training

  • AGILE software development: Introduction, nti training
  • Website traffic measurement; ABCe
  • Adobe Illustrator: Introduction, nti training
  • CSS: Introduction, Media Training
  • Adobe ACA: Visual Communication using Photoshop CS4, nti training
  • Prince 2 Practitioner, Mavern Training
  • BSc Honours Audio Technology, the University of Salford
  • A-Levels, ICT, Physics and General Studies – Deacon’s School Peterborough